In preparing for a board strategy offsite last year, we sat with an ExCo whose strategy had been written at significant cost by a top-tier firm. It was thematically sound but generic enough to have served almost any comparable business at almost any point in the last fifteen years. A year on, there was no appetite to revisit it, which was reasonable. But there was also an absence of appetite to meaningfully challenge the delivery plans built behind it, despite a market landscape that had shifted considerably.
The board session was being designed to create the impression of strategic engagement without inviting any of its consequences. Market changes were to be presented in sufficient volume and complexity to explain away performance, not to provoke deeper reflection on it. A session on real scenario planning and pre-mortems was considered but dropped. The defensiveness in the room was palpable.
It was a clear illustration of what the absence of Strategic Play looks like. Not incompetence — these were smart, experienced people. Just muscles that hadn't been exercised in a long time, so getting started felt simply too uncomfortable.